Algae Barn comes through in the end!

Cherie cook

Cherbear
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Apr 19, 2018
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Dumont, colorado
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Colorado
I must say that despite all odds a company has actually made it right. I ordered 6 peppermint shrimp from algae barn and only received 3. This seems to happen to me a lot and the usual response from a vender is “ok well we’ll give you x amount in your next order”. I don’t want that. If said company can’t get the order right then I’m not going to order again from them! I complained to Algae Barn and to my surprise they actually sent me three more shrimp! Probably not very economically viable for them but customer service wise very smart. I’m a fan now.
 
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TOP 10 Trending Threads

HOW MUCH DOES A FISH’S FEEDING REQUIREMENTS AFFECT YOUR STOCKING DECISIONS?

  • A lot! - I avoid fish that require frequent or specialized feeding

    Votes: 14 30.4%
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    Votes: 6 13.0%
  • It depends on whether my nutrient export can handle it

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    Votes: 2 4.3%
  • I haven’t really considered this before

    Votes: 4 8.7%
  • Something else (see my comments in the thread)

    Votes: 1 2.2%
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