Algae Barn comes through in the end!

Cherie cook

Cherbear
View Badges
Joined
Apr 19, 2018
Messages
608
Reaction score
496
Location
Dumont, colorado
What state or country do you live in
Colorado
I must say that despite all odds a company has actually made it right. I ordered 6 peppermint shrimp from algae barn and only received 3. This seems to happen to me a lot and the usual response from a vender is “ok well we’ll give you x amount in your next order”. I don’t want that. If said company can’t get the order right then I’m not going to order again from them! I complained to Algae Barn and to my surprise they actually sent me three more shrimp! Probably not very economically viable for them but customer service wise very smart. I’m a fan now.
 
You have insufficient privileges to reply here.

TOP 10 Trending Threads

WHAT MOST OFTEN MAKES YOU REACH FOR YOUR CAMERA AROUND THE REEF?

  • Coral behavior (feeding, extension, or movement)

    Votes: 0 0.0%
  • New growth or a color change

    Votes: 2 22.2%
  • Unusual fish behavior

    Votes: 0 0.0%
  • The whole tank looking especially good

    Votes: 3 33.3%
  • Something I want to document in case it changes

    Votes: 0 0.0%
  • A funny or unexpected interaction

    Votes: 2 22.2%
  • I usually put the camera/phone down and just watch

    Votes: 0 0.0%
  • Other (Post in the comments)

    Votes: 2 22.2%
Back
Top
Home
Post thread…
Market
What's new