• Thank you for visiting the R2R Marketplace! Please consider becoming a Supporting Member today! In addition to all the perks of becoming a supporting member, this notice will also be automatically removed! Click here for more details and Happy Reefing!

Algae Barn comes through in the end!

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

Cherie cook

Cherbear
View Badges
Joined
Apr 19, 2018
Messages
584
Reaction score
501
Location
Dumont, colorado
Rating - 0%
0   0   0
I must say that despite all odds a company has actually made it right. I ordered 6 peppermint shrimp from algae barn and only received 3. This seems to happen to me a lot and the usual response from a vender is “ok well we’ll give you x amount in your next order”. I don’t want that. If said company can’t get the order right then I’m not going to order again from them! I complained to Algae Barn and to my surprise they actually sent me three more shrimp! Probably not very economically viable for them but customer service wise very smart. I’m a fan now.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
You have insufficient privileges to reply here.

Reefing threads: Do you wear gear from reef brands?

  • I wear reef gear everywhere.

    Votes: 32 16.2%
  • I wear reef gear primarily at fish events and my LFS.

    Votes: 11 5.6%
  • I wear reef gear primarily for water changes and tank maintenance.

    Votes: 1 0.5%
  • I wear reef gear primarily to relax where I live.

    Votes: 25 12.6%
  • I don’t wear gear from reef brands.

    Votes: 116 58.6%
  • Other.

    Votes: 13 6.6%
Back
Top