- Joined
- Nov 27, 2019
- Messages
- 529
- Reaction score
- 345
Looking for help to connect a new Alkatronic Pro. I submitted a ticket to Focustronic but I got an email stating they will be on vacation until January 6th.
Is there a way to reset the Alkatronic Pro to restart the Wi-Fi router connection? Perhaps it did not sync up to my router and now it is in lala land.
I followed their guide and connected to the router but never received the notification. My router does not see the device, even when i set the router to the 2.4GHz band. I have reset the router, cycled power to the alkatronic, etc. but still no avail. The unit rebooted per item 11 below, but no notification and I can not see the device to advance to calibration, etc.
Is there a way to reset the Alkatronic Pro to restart the Wi-Fi router connection? Perhaps it did not sync up to my router and now it is in lala land.
I followed their guide and connected to the router but never received the notification. My router does not see the device, even when i set the router to the 2.4GHz band. I have reset the router, cycled power to the alkatronic, etc. but still no avail. The unit rebooted per item 11 below, but no notification and I can not see the device to advance to calibration, etc.