Amazing Customer Service

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Mr.Rocc

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So I made a quick call today to Cobalt aquatics about a heater that went out under a year of use. The representative talked to me about it and why it might have stopped working. He told me the best scenario for it and what not. He asked me for my information and warrantied it. I dont know about you guys but other companies, im not talking specifically reef or fish related, I feel like I have to jump through hoops just to get a product fixed. This guy helped me without questioning every move I made. I will buy from Cobalt again, and again, and again... (you get the picture)
Thank you again for the amazing customer service.
p.s. I cant seem to link them so if someone knows how to get them to see this that would be amazing!
 
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