Anyone else getting an error?

[Fisherman Joe]

 

[Gaël]

Hello,

For GHL Connect: Please delete the application data, uninstall it and reinstall it.
If the problem occurs with myGHL.com, please clear the browser cache, e.g. by refreshing the page with developer tools open (F12) or by any other means.

Otherwise, if the problem persists, please open a support ticket at https://www.aquariumcomputer.com/support/tickets-enquiries/ (Guest login).

Gaël

 

[Fisherman Joe]

Thank you. That was fast.

I’m away from home so really need the app to work.

 

[Fisherman Joe]

Fixed it. Thank you.

 

[gbroadbridge]

Hello,

For GHL Connect: Please delete the application data, uninstall it and reinstall it.
If the problem occurs with myGHL.com, please clear the browser cache, e.g. by refreshing the page with developer tools open (F12) or by any other means.

Otherwise, if the problem persists, please open a support ticket at https://www.aquariumcomputer.com/support/tickets-enquiries/ (Guest login).

Gaël

I have the same problem.

How do I delete application data?
Do you mean delete and reinstall the app on all my devices?

 

[Gaël]

I have the same problem.

How do I delete application data?
Do you mean delete and reinstall the app on all my devices?

Hello, normally app data are deleted when the application is uninstalled. But manually deleting the app data before uninstalling allows you to be sure.
This only needs to be done on the problematic device.

Gaël

 

[miller75]

Hello, normally app data are deleted when the application is uninstalled. But manually deleting the app data before uninstalling allows you to be sure.
This only needs to be done on the problematic device.

Gaël

It looks like the website is also down now

 

[Gaël]

It looks like the website is also down now

Hello,

Unfortunately, the myGHL server is also experiencing some issues this Monday morning, but despite the company's vacation, the GHL team is on the case. Resolution may take longer than usual.
In the meantime, please use a local connection.
Thank you for your patience and understanding.

Gaël

 

[Gaël]

myGHL server UP.

 

[Lasse]

myGHL server UP.

Thanks

Sincerely Lasse

 

[miller75]

Is myGHL down again?

 

[miller75]

Never mind I am back on