Apex fusion not working correctly

Toomnymods · Apr 4, 2017

it works fine on Apex.local but soon as i leave home and click on apex fusion app it displays this..
I know all these readings are incorrect so what's going on??

Daniel@R2R · Apr 4, 2017

@Terence Any ideas?

Brew12 · Apr 4, 2017

I never really use the app, but you aren't sync'd up anymore. Can you log onto it using the Fusion website?

Toomnymods · Apr 5, 2017

Brew12 said:
I never really use the app, but you aren't sync'd up anymore. Can you log onto it using the Fusion website?

Whats the address to log onto from "away from home?" Not like this $800.00 item came with directions..
well I figured out how to log onto it remotely. apexfusion.com I did all that and its still displaying all the same messed up readings, what do I have to do to get my apex to obviously display the right info??

pugcrush · Apr 5, 2017

Toomnymods said:
Whats the address to log onto from "away from home?" Not like this $800.00 item came with directions..
well I figured out how to log onto it remotely. apexfusion.com I did all that and its still displaying all the same messed up readings, what do I have to do to get my apex to obviously display the right info??

How long has it been? Sometimes it takes a few to show up on fusion.

hybridazn · Apr 5, 2017

Here is the setup guide from neptune for fusion.

http://support.neptunesystems.com/support/solutions/articles/3000021387-apex-fusion-get-started

Toomnymods · Apr 5, 2017

pugcrush said:
How long has it been? Sometimes it takes a few to show up on fusion.

I got everything hooked up 4 days ago.. it always has worked right using apex.local from home but displays messed up readings thru the app and apexfusion.com

hybridazn · Apr 5, 2017

Are those the correct probe names that you are trying to monitor? Also there are no graphs by the probes which tells me it isn't connected properly. I would try resetting the apex and go thru the setu0 process for fusion again.

Toomnymods · Apr 10, 2017

hybridazn said:
Are those the correct probe names that you are trying to monitor? Also there are no graphs by the probes which tells me it isn't connected properly. I would try resetting the apex and go thru the setu0 process for fusion again.

finally figured it out.. just had to send another token and connect again, then it started working as it should. :)