Apex help

[kac0143]

I purchased a used Apex classic. Hooked up to router and setup an account. It wants a token and I can't find it. It mentioned updating firmware if I don't see token. Do I need to take Apex out of former owners name? Thanks

 

[Crabs McJones]

@Terence might be able to help

 

[Dr. Reef Verified Sponsor]

1. After you signed into your Apex Fusion account you are instructed to "link" your Apex to Apex Fusion.
2. To generate your connection token go to your Apex Display module, tap the center button and scroll to "Apex Fusion: Link," then tap the center button twice. ...
3. Enter this token into Apex Fusion.

 

[Dr. Reef Verified Sponsor]

If you are the new owner of a previously-owned Apex which is still linked to the previous owner's APEX Fusion account

The best course of action is to ask the previous owner to Remove the Apex from his or her APEX Fusion account. If this is not possible, then the second option is to reset the Apex back to factory defaults. This will reset all outlet and probe names to default, reset all programming to default, etc. This is probably desirable to do anyway so you can start off fresh.

 

[kac0143]

Thank you. Will update.