AnotherReefHobbyist
Well-Known Member
Long story, but I ended up with a brand new apex and trident, they have honestly been great for the few hours I have had them, however the oh prove is showing wildly incorrect readings. I of course went through the calibration process, but it wasn’t giving me the green check in the “within acceptable range” section. I then tried to calibrate it manually which also clearly failed. I now have a probe that is giving me a reading of 3.8, which is definitely not true.
I also noticed that when I unplugged the ph probe to see if letting it be for a bit would fix the problem, the readings started slowly going up despite there being no probe installed. They then dropped back down when I re-connected the probe. This may be normal though, not sure.
I assume the PH probe is faulty because of this, so should I simply contact apex and have them send me a new one, or is there something I should try first?
edit: one more question for anyone that can help. I am getting alarms saying my salt is below 32.0, but then in the spot it tells me what my salt is the salt is at the normal 35ppt. Is there an easy fix for this?
I also noticed that when I unplugged the ph probe to see if letting it be for a bit would fix the problem, the readings started slowly going up despite there being no probe installed. They then dropped back down when I re-connected the probe. This may be normal though, not sure.
I assume the PH probe is faulty because of this, so should I simply contact apex and have them send me a new one, or is there something I should try first?
edit: one more question for anyone that can help. I am getting alarms saying my salt is below 32.0, but then in the spot it tells me what my salt is the salt is at the normal 35ppt. Is there an easy fix for this?
