Ok. So my when my apex base failed I thought it was my Tridents, NP and regular. I took 3 apex tridents apart and made note of everything except the connection from the front panel to the board bellow the dosing pumps . Can someone show me a pic of where the cable plugs into. There are 2, 6 pin confections, and I dont know which way to plug it in, cable outwards of the board or inwards.
Any help will be appreciated
This is the ribbon cable that connects the front button/display assembly to the internal control board. It's a 6-pin flat ribbon that plugs into a header on the PCB under the pump module.
Correct Plug Orientation (Based on Disassembly Guides & User Repairs):
Cable plugs into the header with the cable running TOWARD the edge of the board, not toward the center.
When looking at the board from the front (display facing you), the cable should run toward the front panel, not inward toward the dosing pumps or rear ports.
Visual Orientation Tips:
The white connector will often face up with the latch side visible.
If the PCB has a silkscreen outline of the connector, the correct orientation often matches the “keyed” side (usually a notch or thickened area on one side of the connector).
Since the Trident isn't publicly documented internally by Neptune, and you've already voided warranty by opening it, the safest move is to reference a teardown video or community repair guide. Here’s how to find one:
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