- Joined
- Sep 7, 2017
- Messages
- 1,451
- Reaction score
- 9,851
When people make posts they always take the time to post something when they've had a horrible experience but I always like to take the time and post something when I got an excellent experience. Recently on Saturday night I was on their life sale I bought a few corals and I noticed in my tank of coral that I had just purchased from another vendor wasn't looking right so I took a picture of it and I accidentally emailed Aqua SD about the coral. That was around 9 at night around 10 I got a response from Aqua SD saying that everything should be fine nothing look wrong with the coral and they asked me where I purchased it from at that moment I realized I emailed the wrong company and I apologized but they were still eager to help offered some advice and I thank them. To my surprise they even email me back the next day for an update status on the coral and offered more advice to try and make sure that the coral was okay. So far following their advice the coral is doing well I'm not out of the woods yet but I would like to take this moment to thank the people at Aqua SD for being amazing and excellent and for going out of their way to help me out when they didn't have to. Thank you very much!