slingfox
2500 Club Member
- Joined
- Mar 22, 2023
- Messages
- 3,268
- Reaction score
- 3,297
- Location
- Northern California
- What state or country do you live in
- California
I currently have two ATI Straton X over my 5 ft reef tank. I recently purchased a third unit to further improve coverage and so I can run the lights at lower intensity. Unfortunately, while testing mounting the new fixture the on tank mount from ATI cracked. Thankfully I was nearby and heard the cracking sound so I was able to remove the mount before the lighting unit tipped over and was damaged.
It is clear that the 3D printed on tank mount design sucks. I hope the replacement unit I expect to get does not fail within the first hour of installation! Several early adopters have had their Straton X fall into their tank due to the on tank mount failure.
I am now going through the replacement process with @TopShelfAquatics . Not sure if they will sent me a replacement or if I need to take the issue up with ATI. I am certain this is not user error since I have had two other ATI Straton X on my tank since they were first made available in the US earlier this year. Picture of the defective on tank mount below:
It is clear that the 3D printed on tank mount design sucks. I hope the replacement unit I expect to get does not fail within the first hour of installation! Several early adopters have had their Straton X fall into their tank due to the on tank mount failure.
I am now going through the replacement process with @TopShelfAquatics . Not sure if they will sent me a replacement or if I need to take the issue up with ATI. I am certain this is not user error since I have had two other ATI Straton X on my tank since they were first made available in the US earlier this year. Picture of the defective on tank mount below:
