Basic Tunze ORCA Programming

[DmitryB]

I get that on occasion and have since I added mine. I'm home and I can see the orca is running so I ignore it and eventually it reconnects. I don't know if it's an app, orca, server issue or what. It's not a big deal for me but its impossible to make changes while it's off line. There's definitely some issues that need figured out.

So both of my Orcas have been offline for about 12 hrs. They're running, but one of them is running in one place. The other one seems to be at least following the rotation it's programmed to do. But it's just weird that they go off-line like this. The internet connection has not changed, nothing changed. It's just offline and not sure how to get it back on again!

 

[exnisstech]

So both of my Orcas have been offline for about 12 hrs. They're running, but one of them is running in one place. The other one seems to be at least following the rotation it's programmed to do. But it's just weird that they go off-line like this. The internet connection has not changed, nothing changed. It's just offline and not sure how to get it back on again!

Maybe try a power cycle? Are you receiving notifications they are offline? Im wondering if mine go off and i don't know it because I don't allow notifications. I do see a pulsing red light sometimes instead of the green that it's supposed to be but the pumps appear to be working normally. I do have some intermittent Wi-Fi issues related to my router and assumed that was the cause.
@rvitko Sorry to pester you Roger but you are the Man! I know you don't have a lot of support people working this month but do you have any suggestions for DmitryB ?

 

[areefer01]

So both of my Orcas have been offline for about 12 hrs. They're running, but one of them is running in one place. The other one seems to be at least following the rotation it's programmed to do. But it's just weird that they go off-line like this. The internet connection has not changed, nothing changed. It's just offline and not sure how to get it back on again!

If you look at the top of your ORCA is there a light on? What color is it.

Are you using 2.4 GHz Wi-Fi network? That is pretty much all it supports or that they recommend if I remember correctly.

 

[areefer01]

Maybe try a power cycle? Are you receiving notifications they are offline? Im wondering if mine go off and i don't know it because I don't allow notifications. I do see a pulsing red light sometimes instead of the green that it's supposed to be but the pumps appear to be working normally. I do have some intermittent Wi-Fi issues related to my router and assumed that was the cause.
@rvitko Sorry to pester you Roger but you are the Man! I know you don't have a lot of support people working this month but do you have any suggestions for DmitryB ?

If you open the Tunze app there is an alarm/bell icon to the left of the your profile, settings, icon in the upper right area. Click on that and you will see the notifications.

You may already know, apologies if so.

 

[DmitryB]

I do get notifications about it going offline and then going back online when it does. And I have a dual band WiFi that includes 2.4. I guess it's just one of those things.

On the App, it gets confusing because there are multiple places you can set the flow speed and some take precedence over the others - the one on the main screen that you can set is NOT the main setting, it gets overwritten. So you have on the main screen you have it set at, let's say, 25% but the flow goes up to 50% because you have 50% set somewhere else. Creates confusion!

And I wish the App showed me GPH not % for flow speed. I don't want to do math!!!

 

[exnisstech]

If you open the Tunze app there is an alarm/bell icon to the left of the your profile, settings, icon in the upper right area. Click on that and you will see the notifications.

You may already know, apologies if so.

Thanks. I should have said I choose not to get them. I get inkbird notifications but those are the only ones i feel are useful to me. I hate notifications and opt out anytime I have a choice. It's an old retired guy who never leaves home so I don't need them mentality I suppose lol

 

[exnisstech]

And I wish the App showed me GPH not % for flow speed. I don't want to do math!!!

That would probably be very hard to report accurately since it will gradually lessen as the units gets build up of algae etc on them.
I've never used GPH to calculate flow tho and don't know that I've seen an app that reports gph. All of mine are set by % the same as lights.

 

[DmitryB]

That would probably be very hard to report accurately since it will gradually lessen as the units gets build up of algae etc on them.
I've never used GPH to calculate flow tho and don't know that I've seen an app that reports gph. All of mine are set by % the same as lights.

In Mobius my MP10 and Nero 3 show GPH in the current flow display and it changes as the Random flow changes. I hate math! I can't even remember how much water Orca pushes, so that's more numbers I have to remember. Did I mention I hate numbers and math?

 

[exnisstech]

In Mobius my MP10 and Nero 3 show GPH in the current flow display and it changes as the Random flow changes. I hate math! I can't even remember how much water Orca pushes, so that's more numbers I have to remember. Did I mention I hate numbers and math?

Dude I have an 8th grade education and I was weak at math lol.
In Mobius I only see % for my MPs If yours is showing GPH I would think its a guestimate at best based on brand new clean pump specs.

EDIT: i see it now on the first page. In addition to being poor at math I'm also not very observant