- Joined
- Jun 3, 2016
- Messages
- 144
- Reaction score
- 56
I ordered a mandarin dragonet from Biota about a month ago, and unfortunately, the fish died less than 48 hours after adding him to my system. He was the sole inhabitant and was eating live and dry foods for the first day, and was dead on the next. I've been trying to contact biota over email for the past month with no success. I had previously heard from Jake, who helped me order a male fish, but since the fish arrived, I haven't heard from him. I would like to know what Biota's guarantee is, and how best to contact them, as I can't seem to reach Jake at Biota by email.