Try to reset phone and Modem. If no luck. . . . . .
Then go to the light:
1. Unplug the Radion that cannot be found FIRST from the computer and THEN from power.
2. Reconnect the Radion to power.
3. Then reconnect the Radion that cannot be found to the computer using the USB cord.
4. Right-click on the Connection Manager and select Factory Reset.
5. Repeat setup procedure.
Reset procedure:
Press and hold the center button until all buttons flash red, white and blue then release.
Press and hold all 3 buttons until the buttons flash red and purple then release.
Press and hold the outer 2 buttons until the Radion resets then release.
**If successfully factory reset, your Radion buttons will now be solid amber*
