Bubble Magus B10 issues

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Looking for some help with my 3 week old BM B10 skimmer.
It runs great for 24 hours, then ... bam ... starts overflowing. I get it set to skim fairly dry because it's so big and only running on my 80g acro system. It sits in a constant water level of 8 inches. That it's doing is this ... the bubbles stay in the diffuser area for a good 24 hours, but when I go to set it at about 4 1/2 on the dial to adjust the level ... itll run great, then i come home and its overflowing. I'm so frustrated that I'm about ready to send it back and buy something that i can actually count on. Keep in mind, that i have 10s of thousands of dollars in corals, so i need something dependable. Any help would be greatly appreciated. After a very brief conversation with Seaside Aquatics ... I've dropped it down and it's now sitting where they recommend it, in 10" of water. Has been here for 24 hours and still nothing but overflowing. I'm so frustrated with this thing ... HELP !!
Video is when the bubble level randomly drops and it starts overflowing again.
 
Looking for some help with my 3 week old BM B10 skimmer.
It runs great for 24 hours, then ... bam ... starts overflowing. I get it set to skim fairly dry because it's so big and only running on my 80g acro system. It sits in a constant water level of 8 inches. That it's doing is this ... the bubbles stay in the diffuser area for a good 24 hours, but when I go to set it at about 4 1/2 on the dial to adjust the level ... itll run great, then i come home and its overflowing. I'm so frustrated that I'm about ready to send it back and buy something that i can actually count on. Keep in mind, that i have 10s of thousands of dollars in corals, so i need something dependable. Any help would be greatly appreciated. After a very brief conversation with Seaside Aquatics ... I've dropped it down and it's now sitting where they recommend it, in 10" of water. Has been here for 24 hours and still nothing but overflowing. I'm so frustrated with this thing ... HELP !!
Video is when the bubble level randomly drops and it starts overflowing again.
Pics of overflowing and bubbles below the diffuser level. Shouldn't be that low in my opinion.
98d877721c465876a2377a4a8a06f5de.jpg
7b0d7a336f8253ed672817efab502944.jpg
 
Did you solve the problem? I bought a used one and I hope there are no major problems

Repurchase the pump. My local price is equivalent to $ 160.
 
Is anyone else running this skimmer? I’ve had mine for 7-8 months and I just can’t get it to pull out the funk like I want it to. Rarely makes a foam in the collection cup. If I run the water too far down the neck, the foam never reaches the top. If I adjust the water height in the neck up, it overflows. I never get anything better than weak tea.

Is anyone having success with this skimmer and do you have any tips?
 
Did you ever get this resolved? I just purchased a b10 and at first it was rocking but I put in brightwell bio plates and it's been going crazy for 2 days now.
 
I did ... ended up filing a claim with Seaside Aquatics, and after it taking them over a month ... finally got a new pump.
 

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