After reading through the posts, I was thinking something similar. I did have one but it got fried when my tank overflowed - and yes...I had drip lines setup on all the cords. They didn't help with Niagara Falls happening. Basically, one accident and all that money goes up in smoke. I will agree with the OP that some tank issues are more frustrating to deal with than others...especially when they happen on Christmas Day when things are usually hectic anyway. I hope all will be figured out soon.
Bravo @GlassMunky! THANK YOU for HELPING out a fellow reefer in trouble!
Spot on brother. While I'm a little late to the game and, thankfully, did not have a chance to see some of the negativity, I understand the frustrations and emotions sometimes associated with failing or failed equipment.
Honestly, I held back my laugh so forcefully, out of respect for the OP's situation, that a little snot flew out of my nose and hit my computer screen. Sorry! Merry Christmas and I sincerely hope that @Joedubyk comes back and updates us. We are here for you.I will say, I got a good laugh when I checked up on the thread just a second ago, here is a screen capture of what I saw.
The irony is not lost on me here.
This happened to me as well. Well documented here - Im not saying its a bad product - as the title suggests - just documenting that this happened to me as well.
When it happened to me - 2 chips had to be replaced. I would suggest that the OP contact Neptune to determine what the actual problem is.
What is this lol
Did you try resetting the fuse? Or turning it off and on again? Usually people can do basic troubleshooting if something “completely shuts down”.
If programmed properly, outlets would go to fallback states if the head unit loses connection. You could literally trash the brain and the tank shouldnt miss a beat (And, you would be notified via heartbeat).
If everything is off, I suggest you check your breakers
Everything I’ve had on my Apex has failed with the exception of my probes. I’ve finally come to realize that the only thing I should be using it for is monitoring those probes. I’ve sent my head unit back a couple times, my EB832 a couple times, WAV’s, WXM, 1LINK, DOS, DDR, and lets not even go about mentioning those PMUP’s, or AFS. Not worth what you’re paying for it. I’m an engineer by trade and I would never put my name behind something that will only last 3 months to a year. My Apex Gold Classic worked like a champ for years. Was so stoked about the 2016, that I have only become more and more frustrated.
I believe he mentioned the HW colony to point out what was at stake with his EB832 going on the fritz. I believe he has one and what makes you think he doesn’t? If he lists $10 frag or a $5000 colony, it all means something. So, no I don’t think he was exaggerating. I’ve been in his shoes. My problem is I lost several thousands of dollars worth of fish while I just happed to be working a 16 hour shift. It’s gonna happen and Murphy’s Law is on Neptune Systems side.
A lot of Samsung phones around the 7 and Note were sold and Samsung was very successful. But even they had the common sense to recall their phones that were not functioning up to par when batteries were the issue and there were problems boarding a plane with them. So I’m not quite sure what you mean by the success of the company solely being put on the amount of units Neptune Systems are selling. I breaks down to this... if there wasn’t a problem then you wouldn’t see all of these posts about frustrated end users. They are doing a remarkable job software wise, but they need to concentrate on the hardware. If the hardware is not right then garbage in garbage out!!! Plain and simple! I have used Apex’s for the better part of 10yrs. And I have learned from my mistakes. Monitoring, great. Full control not so much.
you would be wrong... there is no data or evidence to suggest that any not mentioning 2/3 of the problems with apex relate to programming....... Thats a ridiculous statement even on a friendly site
