- Joined
- Sep 8, 2019
- Messages
- 2,303
- Reaction score
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They probably rushed the pumps to market without adequate testing but I would not give up on the product just like that. It's not like your having any issues with the main hardware. If the motors stopped spinning or misbehaving or the circuit board burned out I would be really worried but the two issues you are having:
1) The Roller Heads and fittings
2) The software
These are all problems that can easily be sorted out by ETM.
Since you have their attention and have been offered to be given personal treatment in resolving your issues I think you should just take them up on the offer.
1) The Roller Heads and fittings
2) The software
These are all problems that can easily be sorted out by ETM.
Since you have their attention and have been offered to be given personal treatment in resolving your issues I think you should just take them up on the offer.