Ecotech Versa Jamming

[trevorhiller]

I have an Ecotech Versa that is dosing saturated Kalkwasser at around 4 mL/min at night. Two weeks ago I heard a clicking sound from the tank and noticed that the rotor wasn't spinning and the Kalk wasn't being dosed. I figured maybe it just needed a little service so I unplugged it, removed the tubing and old grease and installed new tubing and grease. Tonight I found the pump in the same state, making this clicking sound.



I've got it working again by removing the tubing and messing with manually dosing at a higher rate to get it spinning again, but I'm confused why it keeps jamming and I'm looking for any tips you may have while I wait for Ecotech support to get back to me.

It's only about a year old and I can't find a clog in the tube or anything that would make it do this.

 

[CasperOe]

Did you hear back from Ecotech support yet? Would be interesting to hear their response

 

[trevorhiller]

Not yet, they did send me an auto-reply email pointing to this page which mentions a similar issue:

https://support.ecotechmarine.com/hc/en-us/articles/360058129474-Versa-Troubleshooting-Guide

I'm going to get some replacement 1/4" tubing to replace the feed line next week just to see if perhaps there could be a blockage somewhere that I'm not seeing.

I don't think that that is the case because after getting it working again it flows fine, but at least I can say I worked through their troubleshooting guide steps.