Everyone having problems connecting to Mobius!

[AKL1950]

Seems everyone is having trouble connecting to Mobius over the last two days. Is there a problem at your end?

Jetson

 

[reef-rc]

Same here. Occurred with me yesterday when I tried to use it to swap out my return pump.

Frustrating to say the least. I had to keep trying until the app was finally able to make the connection and logged in.

Seems to me some web service is down and is affecting login and application access. Who knows what else may not be operating correctly. Once you have access, everything seems ok. Does make me wonder what's going on with the services behind the scene and the reliability.

Not only is it not frustrating enough, the error message you get is so wrong! This should more say like, xx service is down or problem connecting to xx service.

 

[((FORDTECH))]

Just went to add the new mp40 I just got and I received same time out message.

 

[alabella1]

Can't even trigger feed mode. This suuuuuucks

 

[spsick]

Like why does this software even need to ping a server? Should be deemed critical to work offline as it gatekeeps control of our devices.

 

[flyfisherman]

Yes. But its okay now. When can I remote in through the internet to adjust things?

 

[Mattiejay6]

@Reef Builders I think this needs to be brought to light.. serious lack of support f

 

[BelieveInBlue]

I'm unable to connect still. Anyone else in the same boat?

 

[coral reeftank]

Yup having issues connecting to my lights as well.

 

[spsick]

Worked for a few days then down again yesterday. Guess we all need to call Ecotech tomorrow! I can already hear the obvious questions. “Is your router connected? Is the W lit up on the controllers?”

 

[Beuchat]

It ´s down again

 

[IKD]

@Tim at EcoTech

 

[Mattiejay6]

@Tim at EcoTech

good luck.. he is a ghost now adays

 

[IKD]

good luck.. he is a ghost now adays

maybe so, but worth a shot. With the BRS merger, they could have a change in community engagement

 

[IKD]

Looks like another thread on this also

https://www.reef2reef.com/threads/mobius-app-connection-timeout.924161/page-8

 

[dadnjesse]

Mobius going on 3 years is useless

 

[Beuchat]

Difficult to understand why is it not designed to work in local mode

 

[TheHarold]

Difficult to understand why is it not designed to work in local mode

It’s remarkable given Radions are such a premium, great product. Möbius has been pretty bad from day 1 and several years later is the same. I remember it bricked my MP60s when I tried to upgrade them, and my 6 Radions wouldn’t all connect properly. I downgraded back to Reeflink.

Coralvue Hydros has an excellent middle ground with full Bluetooth control. Neptune Apex offers local access as well as a display option. I have a CLOCK that is programmed by the flashing light of my phone screen. Ecotech can do better.

 

[alabella1]

It’s remarkable given Radions are such a premium, great product. Möbius has been pretty bad from day 1 and several years later is the same. I remember it bricked my MP60s when I tried to upgrade them, and my 6 Radions wouldn’t all connect properly. I downgraded back to Reeflink.

Coralvue Hydros has an excellent middle ground with full Bluetooth control. Neptune Apex offers local access as well as a display option. I have a CLOCK that is programmed by the flashing light of my phone screen. Ecotech can do better.

Is it true that downgrading means you can never upgrade again in the future?

 

[ninjamyst]

They are too busy working on radion G7 to fix this issue.