I know this is an old post but thought I’d share my one and only situation with Extreme Corals. I can’t say that they are a stand up shipper because despite informing them that I lived rural in my shipping notes, Scott is telling me that he won’t warrant my corals. They got delayed by UPS and per their website, I informed them of UPS’s delivery schedule in my area in the notes of my order. And also per their website I notified them right away about the delay email I received from UPS. I was basically scolded in an email and told that they won’t be held responsible and that I’m on my own. Despite their website saying that they will help their customers with the UPS delay, I was told that I need to figure it out and find a way to get the corals because they will not warrant them. So much for 7 day guarantee. I did everything they asked their customers to do on their website but can’t get any help. This is the world we live in I suppose.