GHL Profilux is totally not working

[cpark645]

Set up my profilux, was looking good. Suddenly tonight it gave me an error message: 'Memory is Invalid'. I tried power cycling and holding the check and x button at the same time and it restarted... now it's just stuck with the alarm beeping and pressing buttons does nothing. I'm able to connect to GCC, tells me firmware is up to date. But I can't tell what alarm is going off..

Help please?

 

[cpark645]

I've lost all my programming, it's frustrating but it's not the end of the world. Is there no way to factory reset this thing???

 

[cpark645]

Actually, I think I did factory reset it... but the alarm won't shut down!! And I can't access the menu!! Argh!!!!

 

[cpark645]

Ok, I disabled all my sensors which turned my alarm off... but I still can't access the menu! What gives?

EDIT: The alarm light on the bottom left is not blinking, however my ghl logo is still blinking red. What does that mean?

EDIT2: It looks like blinking red/yellow means Problem with serial number or security key. What does that mean exactly, and how can I fix it?

 

[cpark645]

@Vinny@GHLUSA @Marco@GHLUSA

 

[Vinny@GHLUSA]

Please open a support ticket so we can help you with this.

https://www.aquariumcomputer.com/su...ickets-enquiries/?dc=1543892195&dc=1543892195