GHL Profilux mini can't connect to wifi

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Mac93

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Wanted to switch to GHL from Neptune because I was frustrated with Neptune Apex connectivity issues (which has been rock solid sense the GHL boxes showed up, go figure). Now I have spent multiple hours trying to get the Profilux mini to connect to my wifi network and no dice. I have Verizon Fios as ISP and an Asus Zen Wifi AX system. I stopped trying to connect to the Asus system given others issues with mesh networks and ghl devices. I have spent a good portion of this afternoon trying to get the mini to connect to my 2.4ghz band on my Fios network. I disabled the 5ghz band and have a repeater five feet from the controller. When I walk thru the steps in the app, I can get to the part where I enter my home network info, but can never get to the point where I can see the unit's hot spot. I don't have a pC so I can't connect via USB. Beyond frustrated. I don't want to have to buy a PC to connect to this device and I would prefer not setting up a third network just to run two fish tanks. I'm on the verge of sending the controllers back and selling the vortech controller that I bought from GHL without seeing that you can't send stuff back once shipped. Help please. BTW, I'm a networking novice.
 
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Wanted to switch to GHL from Neptune because I was frustrated with Neptune Apex connectivity issues (which has been rock solid sense the GHL boxes showed up, go figure). Now I have spent multiple hours trying to get the Profilux mini to connect to my wifi network and no dice. I have Verizon Fios as ISP and an Asus Zen Wifi AX system. I stopped trying to connect to the Asus system given others issues with mesh networks and ghl devices. I have spent a good portion of this afternoon trying to get the mini to connect to my 2.4ghz band on my Fios network. I disabled the 5ghz band and have a repeater five feet from the controller. When I walk thru the steps in the app, I can get to the part where I enter my home network info, but can never get to the point where I can see the unit's hot spot. I don't have a pC so I can't connect via USB. Beyond frustrated. I don't want to have to buy a PC to connect to this device and I would prefer not setting up a third network just to run two fish tanks. I'm on the verge of sending the controllers back and selling the vortech controller that I bought from GHL without seeing that you can't send stuff back once shipped. Help please. BTW, I'm a networking novice.
Can this be deleted please. I moved it to the GHL forum. Thanks
 

WHAT KIND OF SUBSTRATE ARE YOU RUNNING ON YOUR TANK?

  • Bare bottom

    Votes: 6 20.7%
  • A shallow bed of fine sand

    Votes: 8 27.6%
  • A shallow bed of coarser sand

    Votes: 6 20.7%
  • A deep sand bed

    Votes: 3 10.3%
  • Mixed substrate or varying sand depth

    Votes: 6 20.7%
  • Some other substrate (posted in the comments)

    Votes: 0 0.0%
  • I don’t have a reef tank yet

    Votes: 0 0.0%
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