Great customer service from USPS!

emerald525

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Not sure if this is the right place to post this , if not mods sorry. I just wanted to post some positive feedback as I have seen many negative experiences with shipping companies. After reading about other people's experiences on here, I was not feeling very confident I would get my money back.

I had to ship my ati sunpower to reefgeeks to fix it. When the package arrived it looked like someone took a baseball bat to it as it was packed well but some of the reflectors were damaged.:cry: Over 70 dollars damage was done. :cry:

Reefgeeks sent me pictures and I filed a complaint with USPS and I got the repaired light and a check from USPS today! USPS even reimbursed me for the shipping!1smile1
 

WHAT PART OF LIVING WITH A REEF TOOK YOU BY SURPRISE?

  • How much space the supplies and equipment take up

    Votes: 10 41.7%
  • Salt creep, spills, and cleanup outside the tank

    Votes: 3 12.5%
  • Planning trips or finding someone to care for the reef

    Votes: 7 29.2%
  • How attached I’d get to individual animals

    Votes: 2 8.3%
  • Making decisions when there’s no clear right answer

    Votes: 5 20.8%
  • How much the reef affects everyday household life

    Votes: 6 25.0%
  • Nothing in particular, I felt well prepared

    Votes: 1 4.2%
  • Other (Post in the comments)

    Votes: 1 4.2%
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