Great customer service from USPS!

emerald525

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Not sure if this is the right place to post this , if not mods sorry. I just wanted to post some positive feedback as I have seen many negative experiences with shipping companies. After reading about other people's experiences on here, I was not feeling very confident I would get my money back.

I had to ship my ati sunpower to reefgeeks to fix it. When the package arrived it looked like someone took a baseball bat to it as it was packed well but some of the reflectors were damaged.:cry: Over 70 dollars damage was done. :cry:

Reefgeeks sent me pictures and I filed a complaint with USPS and I got the repaired light and a check from USPS today! USPS even reimbursed me for the shipping!1smile1
 

Creating a strong bulwark: Did you consider floor support for your reef tank?

  • I put a major focus on floor support.

    Votes: 43 42.2%
  • I put minimal focus on floor support.

    Votes: 22 21.6%
  • I put no focus on floor support.

    Votes: 34 33.3%
  • Other.

    Votes: 3 2.9%

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