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Great Customer Service!

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Ray Laneville

Ray Laneville

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I just want to put in a good word for Algae Barn and Kevin Conrad in particular. The post office delayed my package for some reason (shipped on 3/19, have not received yet as of 3/26). Kevin and Algae Barn responded promptly to my message about my package being delayed and re-sent my entire order today even though it was no fault of theirs! I will definitely be a repeat customer
 
Orphek OR3 reef aquarium LED bar
AlgaeBarn

AlgaeBarn

Marine Aquariums Made Easy!
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Hey Ray!
Thanks for the great review! I appreciate your kind words, and you further encourage me to try my hardest to help our customers!
-Kevin
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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