Recently placed an order for some dry goods through their website. The goods I ordered ended up not being available and they offered to substitute them with a like product.
Yes this is typical and something we "expect" when buying goods, however the attention to detail, speed of reply, and just how my questions were answered was top notch. Being out of the country and being able to email back and forth with someone and not having to wait a week for a reply is amazing.
Keep up the good work Rachel, and thank you for taking the time to answer all of my questions!
Yes this is typical and something we "expect" when buying goods, however the attention to detail, speed of reply, and just how my questions were answered was top notch. Being out of the country and being able to email back and forth with someone and not having to wait a week for a reply is amazing.
Keep up the good work Rachel, and thank you for taking the time to answer all of my questions!