Great customer service

  • Thread starter Thread starter Opus
  • Start date Start date
  • Tagged users Tagged users None

Opus

2500 Club Member
View Badges
Joined
Aug 29, 2011
Messages
4,558
Reaction score
3,022
Location
North Texas
Rating - 0%
0   0   0
My reefbreeders Photon light quite working Sunday afternoon. It would go thru a couple of the light sequences on start up and then just stop. I emailed reefbreeders Sunday night and they replied back early Monday morning that the power supply had probably gone bad based on what was happening. It wasn't under warranty so I immediately ordered a new one and replied back to them. They got back to me that afternoon and had sent the power supply out 2 day and I got it today. Light is working again and my coral thanks them.
 

WHAT’S USUALLY THE FIRST CLUE THAT SOMETHING IS OFF IN YOUR REEF?

  • A fish’s behavior or appetite changes

    Votes: 11 15.5%
  • A coral looks different or stops opening normally

    Votes: 44 62.0%
  • Water clarity or surface appearance changes

    Votes: 10 14.1%
  • Equipment sounds or flow seem different

    Votes: 7 9.9%
  • A test result catches my attention

    Votes: 14 19.7%
  • Algae or other growth starts changing

    Votes: 14 19.7%
  • I usually notice when the problem is already obvious

    Votes: 3 4.2%
  • It depends on what’s going on

    Votes: 13 18.3%
  • Other (Post in the comments)

    Votes: 1 1.4%

New Posts

Back
Top
Home
Post thread…
Market
What's new