vetteguy53081
Well known Member and monster tank lover
Ultimate Member
Reef Squad
Excellence Award
Reef Tank 365
RGB
Photo of the Month
R2R Secret Santa 2024
R2R App User
Secret Santa
Article Contributor
Tampa Bay Reef Keepers
West Palm Beach Reefer
Hospitality Award
Ocala Reef Club Member
305 Reef Club
Wisco Reefers
Midwest Reefer
Fish Medic
MAC of SW Florida
Rock Pool Reef Keepers
ThreadAward
My Tank Thread
My Aquarium Showcase
I have defended LA over and over and assumed some do not give a vendor a chance but it seems this case of mine is an ongoing and repetitious issue in which Live Aquaria does not dwell on improvement or customer retention.
After a few years, I decided to give them a chance and ordered a Lg convict tang. The sales person assured ready to ship and I placed the order.
It was to go out TWO Tuesdays ago and I have yet to see the fish and I did make a call and got what seems to be the lame " We are short staffed and assure it will go out Very soon".
I sent an Email Last week and not a single courtesy of a reply, acknowledgment or call from a very Long time customer and I need frozen food as I place large orders and refuse to Give LA another nickel of my hard earned money.
The many comments are right- LIVE AQUARIA HAS FAILED and I can imagine the same Bs will follow with the Call me so we can resolve this for you.
Dont take orders LA if you cant ship, make a customer happy and fulfill what you are supposed to do in a timely and professional manner.
I DONT KNOW H O W YOU GUYS MAKE MONEY OR REPORT PROFITS.
yOU DONT OPERATE EFFICIENTLY OR IN AN ORGANIZED FASHION which is a recipe for failure. How you can add box charges and other incidental fees and not fulfill orders is a joke !
I owned a pet store for Many years and No way would i conduct my business in this fashion. Im totally disppointed and turned off!!
After a few years, I decided to give them a chance and ordered a Lg convict tang. The sales person assured ready to ship and I placed the order.
It was to go out TWO Tuesdays ago and I have yet to see the fish and I did make a call and got what seems to be the lame " We are short staffed and assure it will go out Very soon".
I sent an Email Last week and not a single courtesy of a reply, acknowledgment or call from a very Long time customer and I need frozen food as I place large orders and refuse to Give LA another nickel of my hard earned money.
The many comments are right- LIVE AQUARIA HAS FAILED and I can imagine the same Bs will follow with the Call me so we can resolve this for you.
Dont take orders LA if you cant ship, make a customer happy and fulfill what you are supposed to do in a timely and professional manner.
I DONT KNOW H O W YOU GUYS MAKE MONEY OR REPORT PROFITS.
yOU DONT OPERATE EFFICIENTLY OR IN AN ORGANIZED FASHION which is a recipe for failure. How you can add box charges and other incidental fees and not fulfill orders is a joke !
I owned a pet store for Many years and No way would i conduct my business in this fashion. Im totally disppointed and turned off!!
