spotsplace
Community Member
So I have a helio heater that keeps giving me an e5 error it’s about 2 weeks old it’s in a high flow area in my back chamber of my AIO. Can I put it in the main display will that help solve this issue?
Helio heater e5
- Thread starter spotsplace
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I am having the same issue with mine - except mine is 7 months in the tank. I have cleaned it religiously, and moved it to other high flow areas and it is still giving me the same error. Am thinking it could be a faulty probe? It errors out about every 15 minutes or so. I have a 40g IM Novo Fusion Lagoon and my helio is 200w (one heater) system.
What is your set up?
@Innovative Marine - any suggestions?
What is your set up?
@Innovative Marine - any suggestions?
Are you using both lines with your controller? I am not, so on a whim, I switched my element to the other line and so far have not had an error code.
OP
OP
spotsplace
Community Member
I am just using the one line I’ll give that a try
Mine started back with the error code again - so am not sure if it will work for you.
Chrisz
Active Member
anyone get a fix for the error code, I am getting the same thing every 15 minutes, I bought a new element and still have the problem. I sent a message to the help desk today will see if I get a reply back
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