Hey friends and fellow reefers I just got this 3152 as my very first ATO and I cannot for the life of me seem to get it to work so i want to throw it out here to see if anyone has any advice or similar issues.
The ATO refuses to fill my tank up or even switch on when the float sensor is triggered. I'm not even sure the float sensor triggers at all.
The pump kicks on -sometimes- when I plug it in and out of the power outlet and even when it does turn on it only actually initially pumps water when replugged in during the 1.8min safety fill and it ONLY does that maybe 10% of the time you actually replug it back in.
The float can move freely and nothing is blocking it nor is there any salt creep or anything stuck inside the float switch. I have tried rewiring the cables that connect to the black clips by removing them and reclipping them in. I have tried using different power outlets and I have tried manually activating the float switch with my finger in various water levels to no avail. I have also tried using cardboard spaces between the magnets, turning the float switch upside down, trying the pump out in various levels of water in my reservoir, knocking the air out of the pump, etc. nothing is working and I am completely fed up.
Does anyone have any advice or help? or a number to call tunze customer service
The ATO refuses to fill my tank up or even switch on when the float sensor is triggered. I'm not even sure the float sensor triggers at all.
The pump kicks on -sometimes- when I plug it in and out of the power outlet and even when it does turn on it only actually initially pumps water when replugged in during the 1.8min safety fill and it ONLY does that maybe 10% of the time you actually replug it back in.
The float can move freely and nothing is blocking it nor is there any salt creep or anything stuck inside the float switch. I have tried rewiring the cables that connect to the black clips by removing them and reclipping them in. I have tried using different power outlets and I have tried manually activating the float switch with my finger in various water levels to no avail. I have also tried using cardboard spaces between the magnets, turning the float switch upside down, trying the pump out in various levels of water in my reservoir, knocking the air out of the pump, etc. nothing is working and I am completely fed up.
Does anyone have any advice or help? or a number to call tunze customer service