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Dang, it was just a raffle. Do you got an issue with Powerball? What about when a frag swap raffles off donated items at a profit? What's so bad about throwing $20 at a chance to win something you want? Was it your money they spent? Are you salty you bought tickets and didnt win? I really don't see what the issue is.
I understand how this may look, but lets be fair. MAP pricing only sets the minimum price, it doesn't set the max. If someone wants to pay X amount of dollars for an item then its their right to spend their money. I have no problems or ill feelings towards any of you all, but what @TopShelfAquatics did isn't wrong. It is their right as a business trying to make money in a field that really isn't that profitable to do what they want. People can always wait for more to come into production and buy it at MAP pricing, if they r in to much of a rush to buy it at any cost then that's on them. I am sure this will not be a favorable post, but that is my 2 cents.
If anyone truly wrote you off for the way they felt about the raffle, hopefully your response wins them back
Like I said in my previous post, I didnt feel like you did anything wrong and look forward to meeting you guys in Atlanta in a week, bring a TSA Hunch Punch, lol!!!This thread has gotten a bit out of hand so I wanted to further elaborate on the situation.
We received 2 Tridents. One was sold at MAP to a local customer who had been the first to ask for it. After an innumerable amount of requests for the second one and no real way to decide who got it, the raffle was thought up. Since then, we have received 30+ requests from people who would like us to run another one.
I understand that raffles are not for everyone, nor something that everyone supports, but they occur almost daily and this is one of the first times I see such an overwhelmingly negative response. I could understand if we received payments and did a sketchy drawing for the winner, or if we never shipped out an item, but every single participant was content with their chance at winning.
We really would like to apologize for the upset that this has caused as it was certainly not our intent. I think a lot of the frustration evident on this thread also has to do with the limitations in availability for the product and the amount of time many have been waiting for it. We were excited, we wanted to do something cool, clearly we jumped the shark in this situation but to say that we were selling to the highest bidder is incorrect. Hindsight is indeed 20:20 and if anyone on our team thought there would be this much negativity from a completely transparent raffle we would not have done one. We will just take this as an opportunity to grow and learn and genuinely do appreciate all the insight and opinions provided by this thread. There certainly are points made which we, in the moment, did not fully consider. It’s unfortunate that it might have put people off from adding some TSA pieces to their collection but I’m sure with time some people will recognize that everyone makes a mistake or two.
Happy Reefing everyone.
Upset - no. Why? For some reason there is this Frenzy to get something 'today' that we havent ever 'needed' before. When I eventually get one - it will be after watching everyone else successes - and failures (hopefully not many of those). IMHO - it would be ok for companies to 'raise the price' if there was strong demand - but thats certainly not a common practice. Here is a question an ethical one - lets say I know the head of BRS - and said - Hey - I will give you $1000 for a trident when they come out. Would that be 'bad'. What if he was a friend of mine and he said - Ill snag you one (at the usual price) - would that be bad? Im only using BRS because that was the company you picked - but it could be any of them.Def not a crime, just not something I wouldn’t expect from a company. Especially one this well known.
Question still stands, would anyone be upset if BRS sold these for the same cost as this one? By all legality jargon, nothing stating they can’t, they choose not too because they are trying to keep their customers happy.
My opinion of course