Andreass
Community Member
First of all sorry for my bad English but i hope alle can read and understand :)
Hi Neptun
I began to read up on the apex at the beginning of 2016 if this was something I wanted to use in my aquarium. After having read and seen some video where you tell how good apex is and how secure the system should be i said to myself yes i wish to spend money on a Apex system!
Apex system was not cheap but I wishes to spend my precious money on their system. I bought myself a standard package from neptune and set it up. after a few months where I had tried and seen how this was, I think this worked really well!
After som weeks i found out that i would like to use more of my precious money on their products so I went to purchase a Wav Kit, after having set up the pumps and run a few days i was absolutely in heaven think about be able to control my pumps and everything from anywhere in the world? it's absolutely fantastic and if something happens i will get a message.
Some months afterwards i said to myself that now i wanted to do a really big purch from Neptune so i went grocery shopping 2x Dos 2x DDR,leak detectores and AFS. when this appeared there was a loose object inside a Dos but it has not had any impact on its use.
But then some weeks after all was set up then it began what I feared.
suddenly one day there was built up some algae throughout the aquarium something I did not understand why, I went into the fusion and take a look if there was any problems with my WAV pumps but there were no messages or any messages. After having troubleshoot the whole system I eventually found out that one of my WAV pump had shorted the wav modules so both of pumps stopped. I approached the apex and got new very quickly. i was not think more over that beacuse everyone can have a small error in among. But what I did not like was that it showed a single message inside the fusion that my pumps had stopped.
But then i got me a new frightening experience last week, suddenly all my corals started to lose color, some of the corals died and I understood nothing so I started and test my aquarium and i found out that my MG had fallen from 1250 to 1100 in 1 week something I did not understand how it could. I first thought that it was my Dos pump that had a loose object in itself but after having try and failed i eventually found out that one of my DDR has errors in connection that allows it to take in air and that DOS fail to pull the balling up from the DDR ..
What was supposed to be a secure system for me has been a system I feel I must go and check periodically something I had not expected when purchasing such products.
I again need to start a support to sort out my DDR problems but I hope neptune fix things as those made earlier.
The reason for i made this thread was that I start and get much concerned about whether this really was the way to go or if I simply spent a lot of money on a system that actually is not as secure as they say?
I want advice and whether some are as unlucky as me?
Hi Neptun
I began to read up on the apex at the beginning of 2016 if this was something I wanted to use in my aquarium. After having read and seen some video where you tell how good apex is and how secure the system should be i said to myself yes i wish to spend money on a Apex system!
Apex system was not cheap but I wishes to spend my precious money on their system. I bought myself a standard package from neptune and set it up. after a few months where I had tried and seen how this was, I think this worked really well!
After som weeks i found out that i would like to use more of my precious money on their products so I went to purchase a Wav Kit, after having set up the pumps and run a few days i was absolutely in heaven think about be able to control my pumps and everything from anywhere in the world? it's absolutely fantastic and if something happens i will get a message.
Some months afterwards i said to myself that now i wanted to do a really big purch from Neptune so i went grocery shopping 2x Dos 2x DDR,leak detectores and AFS. when this appeared there was a loose object inside a Dos but it has not had any impact on its use.
But then some weeks after all was set up then it began what I feared.
suddenly one day there was built up some algae throughout the aquarium something I did not understand why, I went into the fusion and take a look if there was any problems with my WAV pumps but there were no messages or any messages. After having troubleshoot the whole system I eventually found out that one of my WAV pump had shorted the wav modules so both of pumps stopped. I approached the apex and got new very quickly. i was not think more over that beacuse everyone can have a small error in among. But what I did not like was that it showed a single message inside the fusion that my pumps had stopped.
But then i got me a new frightening experience last week, suddenly all my corals started to lose color, some of the corals died and I understood nothing so I started and test my aquarium and i found out that my MG had fallen from 1250 to 1100 in 1 week something I did not understand how it could. I first thought that it was my Dos pump that had a loose object in itself but after having try and failed i eventually found out that one of my DDR has errors in connection that allows it to take in air and that DOS fail to pull the balling up from the DDR ..
What was supposed to be a secure system for me has been a system I feel I must go and check periodically something I had not expected when purchasing such products.
I again need to start a support to sort out my DDR problems but I hope neptune fix things as those made earlier.
The reason for i made this thread was that I start and get much concerned about whether this really was the way to go or if I simply spent a lot of money on a system that actually is not as secure as they say?
I want advice and whether some are as unlucky as me?
