- Joined
- Jun 12, 2018
- Messages
- 9
- Reaction score
- 26
Two days with no replies? Chill man.
They have no legal responsibility for damages caused by defective products. If they are generous perhaps they will refund some of the money for the tank, but you need to contact your insurance for water damage within your home.
Actually, it depends on the particular State that in which you live. Some states do not allow a company to limit liability to replacement only, especially when damage is caused by a defective product. Best to check with a local attorney or do some investigation yourself. Just because the manufacturer states (they all do) in the warranty that their libability is limited to replacement of the product that is often not the case. I had a 300 gallon FO acrylic tank blow out at 4 days old and my HOI paid but they then sued the manufacturer to recover their loss. The manufacturer had originally told me they had no further liability than replacement but that turned out to be BS as they wound up agreeing to reimburse the insurace company for over 18k. I did not want the same tank back in my home ever again so I demaned, and got, a full refund as well.