LFS business practices

[tmo65]

Broad opinion question. I bought a gem tang for 700 bucks for my tank. After the fish settled in after a few weeks, it became very aggressive with my other fish and not just the other tangs, even to the point of nipping at them. I removed the tang and brought it back to the store. Rather than doing a return, the store said they would do a consignment and take a 20% fee and charge me for room and board while we wait for someone to buy it.

What is your thoughts. Is this fair? I am really just curious what other view on this or other LFS owners store practice in a situation like this?

Thanks

 

[Dan_P]

Broad opinion question. I bought a gem tang for 700 bucks for my tank. After the fish settled in after a few weeks, it became very aggressive with my other fish and not just the other tangs, even to the point of nipping at them. I removed the tang and brought it back to the store. Rather than doing a return, the store said they would do a consignment and take a 20% fee and charge me for room and board while we wait for someone to buy it.

What is your thoughts. Is this fair? I am really just curious what other view on this or other LFS owners store practice in a situation like this?

Thanks

Seems fair, though I would have said 10% a bit more friendly.

 

[tmo65]

Seems fair, though I would have said 10% a bit more friendly.

Thanks for your feedback

 

[Rusty_L_Shackleford]

Broad opinion question. I bought a gem tang for 700 bucks for my tank. After the fish settled in after a few weeks, it became very aggressive with my other fish and not just the other tangs, even to the point of nipping at them. I removed the tang and brought it back to the store. Rather than doing a return, the store said they would do a consignment and take a 20% fee and charge me for room and board while we wait for someone to buy it.

What is your thoughts. Is this fair? I am really just curious what other view on this or other LFS owners store practice in a situation like this?

Thanks

Sounds more than fair to me. A lot of stores would give you some percentage of retail price as a trade in. You're more likely to come out ahead this way. I wouldn't expect any store to accept a fish as a return after 2 weeks.