I made a mistake in purchasing a checkerboard/marble wrasse and wanted to cancel it an hour or 2 after purchasing at around 10:30pm last night. I sent them a message stating this and this is the response I woke up to on my birthday.
So... Basically the order didn't ship at the time of this message and are saying Oh well...Fk you, we got your money deal with it! In my opinion it's very unprofessional to have an online store with no cancel option at all. Like why haven't you added a time limit to cancel. A good hour for pending would be nice before everything gets taken into effect. I thought the fish looked cool and fit my need for it, and saw that stats on it, bit what I didn't take into account was how big it might be when I get it. So like alot of people after purchasing the fish I was excited about it and looked up some video's on it. I was shocked by how big they were, yes I have a 125g but I'm wasn't looking for a big fish. I'm hoping what will come will be around 4". But it said medium so I'm guessing it will be around 6". Just stressing alot. Just thought I'd throw this out here. Thoughts? Suggestions? Maybe some comfort? Lol