It does seem like LA has been less up to snuff since about the time they were aquired by petco 3 years ago.
Still though, I don't know anyone doing much better for online orders at the same scale as LA
I agree the fish should be brought back to health w/out too much trouble, but I too would contact LA, I would guess they will probably get you a gift card at the very least if they do not just refund you.
I recently ordered female anthia and got all transitioning to male, they refunded me fully and gave me a $40 gift card, so at least they still do back their sales pretty good usually.
Still though, I don't know anyone doing much better for online orders at the same scale as LA
I agree the fish should be brought back to health w/out too much trouble, but I too would contact LA, I would guess they will probably get you a gift card at the very least if they do not just refund you.
I recently ordered female anthia and got all transitioning to male, they refunded me fully and gave me a $40 gift card, so at least they still do back their sales pretty good usually.