last night I cleaned my Gyre and found the magnet is failing. This unit is less than a year old. coravue gladly gave me a part number to order a new one. Not sure how I feel about this
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That is not good!last night I cleaned my Gyre and found the magnet is failing. This unit is less than a year old. coravue gladly gave me a part number to order a new one. Not sure how I feel about this
No not really it is on the outside of the tank. But it has not lasted too long I wish I could remember when I put it in maybe 6 to 9 monthsThat is not good!
I just took mind down and cleaned them last week but it is something I will be watching!
Do you have Polyfilters you can run?
The outside magnet rusted that badly?No not really it is on the outside of the tank. But it has not lasted too long I wish I could remember when I put it in maybe 6 to 9 months
Are they going to replace it under warranty?last night I cleaned my Gyre and found the magnet is failing. This unit is less than a year old. coravue gladly gave me a part number to order a new one. Not sure how I feel about this
Nope they gave me the link to buy a new oneAre they going to replace it under warranty?
That was real helpful of them.Why is it not covered under warranty?Nope they gave me the link to buy a new one
Normally magnets are not covered by warranties. All it takes is letting them snap together once to damage them. It would have been a nice gesture though.That was real helpful of them.Why is it not covered under warranty?
Yeah I guess that's what it is but man I hate it that it didn't even make it a yearNormally magnets are not covered by warranties. All it takes is letting them snap together once to damage them. It would have been a nice gesture though.
Did you talk to Carlos at CoralVue?Yeah I guess that's what it is but man I hate it that it didn't even make it a year
yep sure didDid you talk to Carlos at CoralVue?