I contacted my bank today to cancel my order, the lack of communication is a little more than I can bare (in my best Doc Holiday voice). I'll give it another shot in the future when units are available.
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I have not been able to reach anybody today and at this point I am getting very frustrated with their lack of communication to the community. I understand that a Tech cannot make a post with any kind of official statement but the fact that the CEO or someone of rank has not made a statement is getting way past the point of ridicoulus. As I stated before I am willing to wait it out if I have some contact from them and things are progressing. If by Monday of next week I don't hear anything I might start to reevaluate my position. I am not worried about losing my money as I have plenty of time to make a claim but I am not going to support a company that leaves me in the dark this long.
I'm still getting results every 15 minutes.I am surprised no one has taken legal actions against them. Basically a purchase is a contract between the buyer and seller. If they don’t deliver in the prescribed time the buyer has the rights to take legal action. My guess that would certainly get their attention as after one case became known I would assume others would follow. I would also think as people cancel the CC companies would be going after them. That being the case they could be close if not near bankrupt. Would like to know if people out there with units are still getting test results. Once that stops it safe to assume they are gone
A couple of points:I am surprised no one has taken legal actions against them. Basically a purchase is a contract between the buyer and seller. If they don’t deliver in the prescribed time the buyer has the rights to take legal action. My guess that would certainly get their attention as after one case became known I would assume others would follow. I would also think as people cancel the CC companies would be going after them. That being the case they could be close if not near bankrupt. Would like to know if people out there with units are still getting test results. Once that stops it safe to assume they are gone
- As relayed to me by the CEO, their challenges were that they had not accounted for the variabilities present in systems such as GFO and carbon dosing which affected the discs.
- Having worked directly with, and for, several fortune 100 CEO's, it is my belief that their veracity falls somewhere between a politician and a used car salesman. Their job is to put a positive face on anything and everything having to do with the organization they lead in other words, "alternative facts" when they serve their purposes.
- If I had to guess what the current situation is, it would be that they are either in the process of trying to sell to another company or giving up.
The discs have a brush to clean the lenses and prevent build up. Some of the earlier discs had brushes that did not stay attached to the disc and fell off but they claim to have corrected that issue.Hard to believe after months of testing they didn’t see an issue with sensor getting dirty. Was your sensor in tank or sump.
I talked to someone there last Thursday but not this week.Has anyone been able to get ahold of this company today or over the last week? Let me be more blunt....do we even know if this company still exists in a working capacity? I suppose when monthly paying customers' discs stop arriving, we'll know the answer to this.
I am personally almost hoping that the previous poster (old reefer) is correct in that they are now shopping for a buyer as we speak. Godspeed in finding one! And, if that turns out to be the case, good riddance to SAI.....what a joke! At this point, one would be foolish if one did not at least consider the idea of getting legal representation involved.
Furthermore, if this does turn out to be a sinking (or sunken) ship, then it will rank as a fraud of epic proportions (at least by reefing community standards).
Thanks. I guess that is 'somewhat' reassuring. But, I assume that they must be reading these posts; and clearly they must realize that there are a lot of nervous customers out here in reefer-land. So, if these posts do not arouse a company-wide response, then one can only assume the worst.I talked to someone there last Thursday but not this week.