THey did not refund my money or respond to any emails. Luckily, the bank when given my email chain gave me instant credit back and said case was closed (on the phone even).
Multiple voice mails left without response.
Email asking for refund 11/14: no response
Email asking for promised update from prior week 11/8: no response
Last email received 10/31 saying unknown wait but will give a discount in an email update (which never came).
Multiple voice mails left without response.
Email asking for refund 11/14: no response
Email asking for promised update from prior week 11/8: no response
Last email received 10/31 saying unknown wait but will give a discount in an email update (which never came).