Mobius/Huawei connection problem

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Hypnotize

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Is anyone else having troubled connecting to your tanks with Huawei phones? App opens but it doesn't finde the tank.

Works fine on a IPhone.
 
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EcoTech deeply regrets any issues you may be having with our product(s). We would like to provide you with immediate assistance so please contact our customer service department directly by email, text, phone or live chat. Representatives are available 9am-5pm EST Monday-Friday but feel free to make a service enquiry at any time. Phone: 1-800-785-0338 ext 2, Email: [email protected], Live Chat (business hours): https://support.ecotechmarine.com/Important: International service support may be performed by an authorized distributor. Please specify your location when requesting service. International laws and policies may differ from those of the United States.

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