Reefbreeders manual mode not working

[exnisstech]

Wondering if anyone one else is experiencing this? I have 2 meridians and 2 photon v2 pros over 4 tanks and manual mode no longer works on any of them so that makes me think its an app issues. It acts like it working in the app as far being able to select the time and set the sliders but none on the lights will respond. I noticed last week it didn't work but I didn't look into it. The app updated yesterday so I decided to try it and it still doesn't work. Its not something I use a lot but occasionally I'll want to do something late at night and will turn the white on to see what I'm doing. It had worked in the past but I don't know exactly when it stopped working since its not a feature I use often. Running 4 tanks I haven't felt like uninstalling and reinstalling the app.

 

[KrisReef]

I can't provide much help with things like this. When it happens to me I usually end up taking a swing at it with one of these:

But this time I'm just giving a nice guy a bump!

 

[vlangel]

Hhm, my Photon still has the remote and no app so I am afraid that I'm no help.

 

[exnisstech]

I can't provide much help with things like this. When it happens to me I usually end up taking a swing at it with one of these:

But this time I'm just giving a nice guy a bump!

BFH! One of my favorite tools.

EDIT: one of the guys at the foundery 40 years or so ago made some runners off a mould and poured us some 5lb sledge heads and gave them out to some of us pigs sweating in the heat melting steel. Good times.

 

[minus9]

Watch out, they may be charging for manual mode?

 

[exnisstech]

@minus9
I sure hope they are not removing a feature I've been using for years and expect me to pay for it. That would be a very hard pill to swallow and most likely be a cause to get get rid of 5 reefbreeders lights if its going go to be pay to use the app.

 

[Reef Breeders Verified Sponsor]

Wondering if anyone one else is experiencing this? I have 2 meridians and 2 photon v2 pros over 4 tanks and manual mode no longer works on any of them so that makes me think its an app issues. It acts like it working in the app as far being able to select the time and set the sliders but none on the lights will respond. I noticed last week it didn't work but I didn't look into it. The app updated yesterday so I decided to try it and it still doesn't work. Its not something I use a lot but occasionally I'll want to do something late at night and will turn the white on to see what I'm doing. It had worked in the past but I don't know exactly when it stopped working since its not a feature I use often. Running 4 tanks I haven't felt like uninstalling and reinstalling the app.

What color is your lights indicator LED? It may not be connected if it’s not responding to the app.

Please open a support ticket at reefbreeders.com/contact

We’ll get you back on track as soon as possible.

 

[exnisstech]

What color is your lights indicator LED? It may not be connected if it’s not responding to the app.

Please open a support ticket at reefbreeders.com/contact

We’ll get you back on track as soon as possible.

Thanks I have some other issues as well with a new meridian 45. I just sent an email off explaining the issues. I'll open a support ticket later.

 

[Reef Breeders Verified Sponsor]

@minus9
I sure hope they are not removing a feature I've been using for years and expect me to pay for it. That would be a very hard pill to swallow and most likely be a cause to get get rid of 5 reefbreeders lights if its going go to be pay to use the app.

Nope. I have been crystal clear from the start that we are never going to remove currently available free features, and we are still adding to and improving the base level app. This update includes many improvements and major additions to the base app. Patch notes will be dropping this weekend.