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IMO, looks like a scratch. A crack would be long and straighter, running through the glass. They don't normally make right-angle bends like that. Trust me, if it was a crack, you'd know it.Wanted to know if this is a scratch or cracked...just noticed it this morning...I run my finger over it and I can feel it.
Yowza. If that's just excess silicone, no big deal. Nobody is going to see what's going on in that 'false wall' for the ATO reservoir, though I agree it's sloppy and at this price, you have a right to expect better QC.I'm a military veteran that has a tank just sitting here and out of a lot of money...well everyone knows how much they cost. Along with paying shipping that I should not have did, paying my LFS lots of money because they are closest to me at 2hrs away. At that price they should be spotless, not sealant smeared everywhere. It's okay for you and/or Cade to say, hey, one got throught the cracks. It won't happen again, lesson learned and find ways to make it better.
@Magic031707 Given you didn't follow procedure, I'd say this is an entirely satisfactory outcome. I also received my tank with some shipping damage, followed the procedure to the letter, and the vendor took care of everything. All's well that ends well when you do your part.These damages appear to only be cosmetic in nature, and you are still entitled to the 2 year warranty offered by CADEUSA.
So I'm assuming you just perfect huh....you believe everything AB says..@algaebarn is reaching to try and blame others.@Magic031707 Given you didn't follow procedure, I'd say this is an entirely satisfactory outcome. I also received my tank with some shipping damage, followed the procedure to the letter, and the vendor took care of everything. All's well that ends well when you do your part.
@Rovert and maybe you should have came to my resident and lifted a 560 lb tank by yourself to look at the bottom since you know everything. Once again they are trying to take my money and run. Now I get why people go with Red Sea or Waterbox. Should listen to the folks that said they have been taken advantage of by @AlgaeBarn@Magic031707 Given you didn't follow procedure, I'd say this is an entirely satisfactory outcome. I also received my tank with some shipping damage, followed the procedure to the letter, and the vendor took care of everything. All's well that ends well when you do your part.
No reason to get nasty.@Rovert and maybe you should have came to my resident and lifted a 560 lb tank by yourself to look at the bottom since you know everything. Once again they are trying to take my money and run. Now I get why people go with Red Sea or Waterbox. Should listen to the folks that said they have been taken advantage of by @AlgaeBarn
Heyyy!! We JUST ordered our tank and are making arrangements now. By any chance did you take measurements of the crate?!My baby is here got her couple days ago. Should moving it today or tomorrow and start filling. Got the aquascape done but may have to add to it..May need to go higher.
2mp 40s (will get 2 more)
Simplicity 3200 return pump
Simplicity 320 skimmer
Hyrdos controller system
4x Nicrew 150watt lights (lps tank)
And of course all the other things from Algaebarn.
Just email Sam at algaebarn and they can provide you with all those measurementsHeyyy!! We JUST ordered our tank and are making arrangements now. By any chance did you take measurements of the crate?!
Just be aware that the crates come STACKED, the stand on top of the tank. I'd urge you to have at least six guys available to help, and if you can find them, a set of at least four of those suction cup glass handling gizmos.Heyyy!! We JUST ordered our tank and are making arrangements now. By any chance did you take measurements of the crate?!