You didn’t deserve a reply like that.
Our supply chain over here in the US is a mess.
Your lucky to be where you are and certainly lucky to have a LFS like you do.
They know how I introduce my fish so they would tell me if there was an issue.
When I got the Timor wrasse the fish system had had a leak so it was slightly higher than normal salinity, I acclimated for 10 minutes less, fish all good.