Need help.

[Bunnee911]

My BC29 is having light trouble. My white pc light went out in less than a month. The fans are not working also.


What would/did you do?

 

[helen ann]

My BC29 is having light trouble. My white pc light went out in less than a month. The fans are not working also.


What would/did you do?

If you have your receipt you can reach out to coralife and they will replace.

 

[Diesel]

Thank you @helen, great answer.
Not sure how old you BC is but Helen has a point.
You can look up their website for replacement parts.

 

[helen ann]

Thank you @helen, great answer.
Not sure how old you BC is but Helen has a point.
You can look up their website for replacement parts.

I had both a light and fan issue.
The fans were very loud ... this a know issue and they replaced them without any questions other than asking to see my receipt which I scanned and emailed to them. Also, when I reach out about my light not working (this was about 6 months into the new tank) and we couldn't figure out the issue via email they sent me a whole new hood! Their customer service is pretty good.

 

[Diesel]

I had both a light and fan issue.
The fans were very loud ... this a know issue and they replaced them without a question other than asking to see my receipt which I scanned and emailed to them. Also, when I reach out about my light not working (this was about 6 months into the new tank) and we couldn't figure out the issue via email they sent me a whole new hood! Their customer service is pretty good.

And here you have it, nuff said!

 

[Bunnee911]

Thanks y'all