- Joined
- Oct 28, 2018
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I have Neptune energy bar eb832 for quite sometime with apex controller and their other stuff, few days ago all equipments connected to the power port 1 thru 8 did not give power and all the equipments where off, I tried remove all cords and plug in back. Other ports like 1Link, aquabus seem to get power and works (like WAV, DOS AFS etc). I still see them in the apex dashboard (with an exclamation mark, see pic).
I contacted Neptune support and they asked me to go to module and update software for EB832, I did but did not help. since its out of warranty, they are asking me $150-$185 to repair it or an offer to spend $200 to get new one.
Anyone have any such issues and troubleshooted to get it working. Just curious.
Just spent a lot to get their EB + Controller package and couple years and its already broken.
thanks.
I contacted Neptune support and they asked me to go to module and update software for EB832, I did but did not help. since its out of warranty, they are asking me $150-$185 to repair it or an offer to spend $200 to get new one.
Anyone have any such issues and troubleshooted to get it working. Just curious.
Just spent a lot to get their EB + Controller package and couple years and its already broken.
thanks.