Neptune not working!

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jgatch92

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Hey everyone! My Neptune has been working perfect and then last week i started to get crazy readings for my alkalinity. So i changed the reagents and did a calibration, it calibrated perfectly. And then i would run a test and my alk is through the roof. I changed out reagents 4x and calibrated it 4x, i checked all the hoses, i checked my sample line. Everything looks great. I am testing my Neptune against salifert test and Hanna.

Most recent test.
Salifert 8.8
Hanna 8.9
Neptune 14.9

I can’t figure out what is going on with it!! i have ran a bunch of alk test and they all come back at least 5-6 points higher then the salifert and Hanna.
 
Hey everyone! My Neptune has been working perfect and then last week i started to get crazy readings for my alkalinity. So i changed the reagents and did a calibration, it calibrated perfectly. And then i would run a test and my alk is through the roof. I changed out reagents 4x and calibrated it 4x, i checked all the hoses, i checked my sample line. Everything looks great. I am testing my Neptune against salifert test and Hanna.

Most recent test.
Salifert 8.8
Hanna 8.9
Neptune 14.9

I can’t figure out what is going on with it!! i have ran a bunch of alk test and they all come back at least 5-6 points higher then the salifert and Hanna.
I assume this is the Trident. What did you use to calibrate it, and how old is it?
 
Yes the trident, i calibrated with the solution that comes with the reagents.
 

WHICH PART OF YOUR SETUP IS HARDEST TO REACH OR REMOVE FOR ROUTINE MAINTENANCE?

  • Glass behind or beside the tank

    Votes: 6 30.0%
  • Powerheads or wavemakers

    Votes: 2 10.0%
  • Sump or rear filtration chambers

    Votes: 2 10.0%
  • Skimmer or other filtration equipment

    Votes: 1 5.0%
  • Overflow or plumbing

    Votes: 6 30.0%
  • Lights or lids

    Votes: 0 0.0%
  • Mine is pretty easy to access!

    Votes: 2 10.0%
  • Other—tell us what I missed

    Votes: 1 5.0%
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