Neptune PH probe not calibrating

ReefZ1lla84

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So I recently got a Neptune ph probe and got brand new lab grade ph solution to calibrate it in. 7 and 10, when I went to calibrate the probe it passed the 7.0 fine but wouldn’t read correct on the 10 solution.

I have a apex lite and apex jr with pm1 and couldn’t get it to calibrate for either of them. The probe has been kept wet and the person I got it from kept it wet the whole time as well. Anyone have this problem?????
 

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