- Joined
- Jun 22, 2017
- Messages
- 24
- Reaction score
- 14
I’ve an issue with my Nero 5 pump. It has been working okay for the last three months. (Well after the initial lubricant issue was resolved ). But I believe this might be a software problem. The pump is perfectly cleaned. The indicator light is flashing red and the ring is a blue light. After I factory reset the pump it works fine but only on the factory preset modes. When I try to connect it to the app the pump gives three short turns and stops. The indicator light flashes red and the ring is blue.
I’ve contacted Aqua illumination but they have told me to contact a distributor, which is incidentally in another country. I will hope for a reply soon. Anyone got any thought in the meantime. I suspect something is not right with the Bluetooth connection.
I’ve contacted Aqua illumination but they have told me to contact a distributor, which is incidentally in another country. I will hope for a reply soon. Anyone got any thought in the meantime. I suspect something is not right with the Bluetooth connection.