New Tunze cleaning magnet rushing in tank

[chefmur]

Bought one of these last week because I was looking for something superior for cleaning. Noticed something brown when I moved it, the back plastic was peeling off and it was rusting. I swear I have used it 3 times. Buyer beware

 

[sloppijoe]

It's not meant to be left in the water, use it then remove it.

 

[rvitko]

They can be left in the water, this would be a defect and we will replace it. We had a production problem where the sealing resin which is 2 parts was not curing fully because the pump that added one of the components was periodically not pumping at the full volume, the resin did not cure fully and this has been repaired and a QC test for the hardness to verify the resin is fully cured was since implemented.

 

[sloppijoe]

They can be left in the water, this would be a defect and we will replace it. We had a production problem where the sealing resin which is 2 parts was not curing fully because the pump that added one of the components was periodically not pumping at the full volume, the resin did not cure fully and this has been repaired and a QC test for the hardness to verify the resin is fully cured was since implemented.

Good to know. Always nice to have the correct info. Sorry for my misinformation.

 

[chefmur]

Thanks rvitko for quick response, I have forwarded receipt for replacement.