ORCA help

[Billgasser]

I have spent hours trying to setup my ORCA.
I never get the Red or Blinking White Lights
I have tried unplugging , changing outlets, removing the app and replacing it.
It can’t find my device.
Unfortunately TUNZE support is lacking.
Has anyone else had similar issues trying to setup their ORCA. I’m about to return it.
@rtparty , @rvitko ,

 

[Catawba_Valley_Reef]

I have spent hours trying to setup my ORCA.
I never get the Red or Blinking White Lights
I have tried unplugging , changing outlets, removing the app and replacing it.
It can’t find my device.
Unfortunately TUNZE support is lacking.
Has anyone else had similar issues trying to setup their ORCA. I’m about to return it.
@rtparty , @rvitko ,

I have two and they were really easy to set up for me.

I’m sure Roger will chime in.

I’m not saying this will help your specific issue, but have you watched the youtube video on it:

Tunze Tech Tips

Share your videos with friends, family, and the world

m.youtube.com

 

[Billgasser]

I have two and they were really easy to set up for me.

I’m sure Roger will chime in.

I’m not saying this will help your specific issue, but have you watched the youtube video on it:

Tunze Tech Tips

Share your videos with friends, family, and the world

m.youtube.com

Roger helped me out.
It was the power cord was bad. He is sending me a new one.
Great guy.